Underlying Principle 8: Security and privacy

Citizens and businesses must be confident that when they interact with public authorities they are doing so in a secure and trustworthy environment and in full compliance with relevant regulations, e.g. the Regulation and Directive on data protection16, and the Regulation on electronic identification and trust services17. Public administrations must guarantee the citizens’ privacy, and the confidentiality, authenticity, integrity and non-repudiation of information provided by citizens and businesses.